Received my painting and was instantly disappointed, it looked terrible! The "painting" had been rolled up wet and had all types of random trash (strings, rocks, staples, etc) stuck to the painting and because it was rolled the layers of paint were smooshed and...Read more
I do not understand how after reading all these reviews nothing has changed. My mistake was putting an order in before checking out the reviews. Same deal as the others. I made an order, never received it because they put the wrong address (you can tell with the...Read more
It was a bit unnerving working with this company, but all's well that ends well, at least for me. I asked several questions via email about the paintings before ordering, and I did receive responses within a couple days from Arts Heaven. They do not answer phone...Read more
- Reproduction painting
I didn't like
- No answering of phones and no return phone call
- Minimal customer service
Arts Heaven Customer Care Review
Stiffed me on refund of $361. Send product back and they ignored money back guarantee.
Artsheaven.com supposedly has a 30-day money back guarantee for oil painted reproductions. I received an unsatisfactory painting and immediately shipped order #10682 back to business on 5/23/16. Merchandise was received by merchant and signed for by Q.Quyen on 5/26/16....Read more
Arts reproduction I have order a picture last december and receive it a month later. Everything was all right, the painting was really good and I was satisfied. But their website said that the price you paid included all the taxes, that they provide a tax free shipment...Read more
I didn't like
- No answer at all
There is something realllly wrong with this company at this time. I've ordered from them before and was satisfied with their product and their service. Now, although I attempted to contact them...got no response either e-mail, or numerous phone attempts. Something...Read more
I ordered and paid $445 plus Â£33.19 unexpected taxes (despite their adds specify that all shipment expenses were included in the price) for a quality museum reproduction of Vermeer's The Art of Painting with age and craquelure. The order was confirmed and my...Read more
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